We look forward to your visit. While we are in NY, we are not in the area that most people classically conjure up when they think of NY. We are in a rural area. For instance, the closest small shopping mall is 25 miles a way. Cooperstown is a small village of 2000 residents that is beautiful, quiet and relaxing with a lot of great things to do and places to eat. We are so glad you will be staying with us to enjoy it. Below is information that you will need to know regarding your visit. Check in: 3:00 - 6 PM -You are welcome to drop off your luggage before 3 PM, but please call first if you will be stopping by earlier than 3 PM. -Please call if you are arriving later than 6 pm. Check out: 11 AM -We are sorry but we do not offer late check out, as we are on a very tight cleaning schedule before the next guests arrive. A late fee of $35 per 1/2 hour will be imposed. // OFFICE HOURS  8 am – 10pm.  - -Our office is closed during 10 pm & 8 am. Please book online or email us if you need assistance during these hours. We will respond to your email as soon as possible the next day. //SMOKE FREE PROPERTY-STRICTLY ENFORCED, -Diastole B&B is a smoke free property-this includes all 22 acres. Please respect this request. A $200 special cleaning fee will be imposed if this policy is violated and violators will be asked to leave. A refund will not be given. //WIFI -We offer free WIFI to our guests that allows for routinve email and browsing the internet. Our internet service is provided via satellite. DSL or Cable is not an option and is not available at our location. Although satlelite is much faster than dialup, it is not as fast as DSL or cable. The internet service has a limit of 400 MB of downloading a day which allows for our guests, again, to download email and routine browser use. It does not allow for large downloads or streaming types of activity. If the 400 MB limit is exceeded, downloading is essentially stopped for 24 hrs. What activities may cause an excess of download threshold? Full-length movie or video downloads (e.g., Netflix streaming movies) Downloading very large files (i.e., file sizes that are close in size to the download threshold of your service plan) Peer-to-peer (P2P) file sharing programs such as Napster, Kazaa or LimeWire Continuous downloading or viewing streaming media content such as audio or video programming Hosting of server devices such as email, FTP or Web servers Hosting computer applications such as Web-cam feeds Internet-based PC backup services that archive your data on a central server Extensive downloading of attachments from Usenet Newsgroups (NNTP) Use of BitTorrent applications //Phone Service Cell phone service within the Village of Cooperstown is good for most providers. At our B&B, most guests have fairly good service with Verizon. Most other providers are not well covered. You are welcome to use our guest phone to receive incoming calls as well as making free long distance calls within the US. //Conservation -is very important to us. Part of the structures utilize geothermal heat and highly efficient wood stoves, and we also compost non-meat items and recycle. Please help with this opportunity by drying and re-using your towels, turning down the heat or air-conditioning and turning off lights when you are out for the day. //CHILDREN -Many of our guests come to our small B&B for a quiet and romantic getaway. -We adore children but our B&B is not suitable for those under the age of 10. //PETS -Sorry, pets cannot be accommodated. //FORGOTTEN ITEMS - items left behind can be sent to you via mail at your request. The cost of shipping + a $5 handling and packaging fee (rounded to the next whole dollar) will be billed to your credit card. After 30 days, these items will be donated to charity. GENERAL DEPOSIT & CANCELLATION INFORMATION: //Your reservation will be obtained with a credit card. In an effort to keep our credit card costs down, we prefer that the deposit and balance be paid with CASH, CHECK, or MONEY ORDER. //The deposit must arrive within 7 days of making the reservation. //Due to our small size, any cancellation affects us significantly. //Should it be necessary for you to change your original reservation, which includes departing earlier than your confirmed dates, you will be responsible for all of the original room nights booked for your intended stay. Please review our cancellation policy below that relates to your intended length of stay and timing of your cancellation. FOR STAYS OF 1-4 DAYS //Your reservation will be held with a credit card. A 50% deposit or one night stay (the greater of the two) is required as a deposit. //If you cancel your reservation 10 days prior your check in date, any money collected will be returned, minus a $35 cancellation fee.  //If you cancel your reservation LESS THAN 10 DAYS prior to check in, the remaining balance for your stay will be charged to your credit card unless we can rebook all the original nights that had been reserved.  If all nights are rebooked, all money will be returned minus the $35 cancellation fee. //Should it be necessary for you to DEPART EARLY than your original reservation, you will be responsible for all of the original room nights booked. If we are able to rebook them, you will receive a refund for those night rebooked minus a $35 cancellation fee. //Diastole B&B will make a good faith effort to fill the rooms and refund those nights that are able to be rebooked. FOR STAYS OF 5 DAYS OR MORE, SPECIAL EVENTS AND HOLIDAYS //1/3 deposit will be collected for the initial deposit in the form of a personal check or money order which should arrive within 7 days of making the reservation.  Your second and last payments will be prompted by a email invoice. The final payment must paid in full 30 days before check in. //A 30 day cancellation notice is required.  If the cancellation is made 30 days or more prior to your arrival, all money collected minus a $100 cancellation fee will be returned.  //If the cancellation is made less than 30 days prior to your arrival, the remaining balance will be charged to your credit card. Should it be necessary for you to depart early, you will be responsible for all of the original room nights booked. We will try to rebook the rooms as noted immediately below. //Diastole B&B will make a good faith effort to fill the rooms and refund those nights that are able to be rebooked. If all nights are able to be rebooked, the entire amount that is able to be rebooked minus the $100 cancellation fee will be returned to you.

Also, please take a look at our


Log Cabin & Country

Furniture & Accessories Store

4 Doubleday Court

Cooperstown, NY  13326

607-547-2665

diastole@hughes.net

Diastole-Bed&Breakfast

276 Van Yahres Rd

Cooperstown, NY  13326

607 547-BOOK (2665)

(Call 8 am to 10 pm)

diastole@hughes.net